pricing is based on check or wire transfers at
the time the order is placed. All quotes or advertisements
include a 5% discount for cash payment. All credit
card charges lose the cash discount.
orders, before they can be started, must have
a signed intellectual property rights forms in
our offices. Please download this form our home
page. Complete the form and send it with your
master. Piracy is illegal and we will not perform
unlawful acts. IMC will not be responsible for
customer masters or art files. We suggest that
all master discs and art files be backed up before
you require an exact match to your Art files,
a press proof must be purchased. Available
at a nominal fee.
Pre-press templates are available at our home
page. Please use them. If your specifications
are wrong, this will slow down your turnaround
time until the art work is correct. All proofing
of proofs is the sole responsibility of the customer.
No printing job, for replication, will be started
until the proofs are signed off by the customer.
orders will include a small percentage of over
run. Customers will not be billed for any extras.
Any under-runs will be fully refunded to customers.
Turn times start from when we receive written
or electronic approval of proofs. Replication
orders will be processed in 10 working days, plus
ship time. Duplication Orders will be processed
in 3 to 5 working days, plus shipping, unless
other arrangements have been made in writing to
expedite your order.
an order needs to be canceled or changed, a written
notice must be received to stop the order or make
changes in the order. Once the order is processed
there is a minimum charge of 20% plus the actual
cost of services and materials. All costs incurred
up to this point are the sole responsibility of
materials used internally to produce your finished
goods remain and become property of IMC. IMC
reserves the right to refuse any order.
is not responsible for defect or error in the
content of masters, customer must check their
source from any error prior to submission for
replication by IMC.
non standard disc produced by IMC, that does not
comply with Standard disc specifications (Mini
round, shaped, business cards, etc.) are not guaranteed
to be compatible with all disc players.
will not be liable for any incidental, direct,
indirect, reliance or consequential damages however
caused, regardless of character. If
any product is found to be defective, it's the
customer responsibility to notify IMC in writing
within 30 days of receiving the order. IMC limits
it's liability to refund, correct or redo the
job, or any portion of the job at our sole discretion.
Arrangements are not made to ship or pick up your
order within 2 working days of completion, IMC
will not be responsible for any loss or damage
to any part of your order.
reserves the right to use finished goods for the
purpose of marketing only. If client does not
want their product used for IMC marketing purposes,
they must state so in writing at the time the
order is placed.
Ships by UPS Ground or common carrier or by any
other means requested by the customer. Once the
order is shipped, IMC will not be responsible
for any shipping delays.
While the driver is there, compare the pieces
of freight you are receiving to the number on
the Drivers Reciept, note the number of cartons,
not just the number of pallets. If the quantities
match and the freight is in good order, sign the
If you notice any missing or damaged pieces, notate
what you have discovered IN DETAIL on the DR and
have the driver sign off on that as well. Make
sure you keep a copy of the signed DR and give
one to the driver. A few extra minutes spent ensuring
shipments are complete and in good order can save
a company thousands in unpaid freight claims.
not, IMC can not be responsible for any damaged
Prices based on Pre-payment.
Media Corporation (IMC Optical)
10 Gerard Avenue
Timonium, MD 21093